How to update the email address on an order
Guide outline in progress
This page is being prepared. The outline below shows the planned scope for the finished guide.
Purpose
fix buyer detail errors without new support contact
Audience
Buyer
This article should answer
“I entered the wrong email, what now?”
When people look for this
just after purchase
Recommended article outline
- self-serve fix
- organiser help path
- what changes
- what does not change
Product or UI areas to document
order-details screen
Suggested related topics
- missing confirmation
- account login
Edge cases to cover
- account merge
- duplicate accounts
AU/NZ notes
none
Planned article format
short guide
Guide completion checklist
- Replace this outline with the finished customer guide.
- Add the current product flow and step-by-step instructions.
- Capture and add screenshots for: order-details screen.
- Cover these edge cases: account merge, duplicate accounts.
- Confirm AU/NZ wording requirements: none.