How long refunds take and where the money goes

Guide outline in progress

This page is being prepared. The outline below shows the planned scope for the finished guide.

Purpose

set realistic expectations

Audience

Buyer

This article should answer

“when will I see the refund?”

When people look for this

after approval

Recommended article outline

  1. typical timing
  2. original payment method
  3. pending states
  4. what to do if the card changed

Product or UI areas to document

none required

Suggested related topics

  • refund to old card
  • duplicate charges

Edge cases to cover

  • bank holidays
  • split payments

AU/NZ notes

mention bank timing variance only

Planned article format

short FAQ-style

Guide completion checklist

  • Replace this outline with the finished customer guide.
  • Add the current product flow and step-by-step instructions.
  • Capture and add screenshots for: none required.
  • Cover these edge cases: bank holidays, split payments.
  • Confirm AU/NZ wording requirements: mention bank timing variance only.
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