How to enable waitlists and official resale
Guide outline in progress
This page is being prepared. The outline below shows the planned scope for the finished guide.
Purpose
support sold-out demand and safer secondary trading
Audience
Organiser
This article should answer
“how do I let tickets be resold officially?”
When people look for this
after on-sale
Recommended article outline
- waitlist setup
- resale rules
- buyer experience
- organiser controls
- reporting
Product or UI areas to document
waitlist/resale settings
Suggested related topics
- buyer resale article
- refund policy
Edge cases to cover
- transferred tickets
- price rules
AU/NZ notes
resale rules may vary by event
Planned article format
full guide
Guide completion checklist
- Replace this outline with the finished customer guide.
- Add the current product flow and step-by-step instructions.
- Capture and add screenshots for: waitlist/resale settings.
- Cover these edge cases: transferred tickets, price rules.
- Confirm AU/NZ wording requirements: resale rules may vary by event.