Door and scanning
- A ticket shows as invalid, already scanned, or not for this gate
- Event-day door setup checklist
- How to install, log in to, and sync the scan app
- How to issue comps, guest-list entries, or manual orders at the door
- How to scan tickets and check guests in or out
- How to sell tickets on the door
- Review and export door results after the event
- The scan app is offline or not updating
- The ticket holder’s name or ID does not match