Reports glossary: orders, attendees, refunds, and sales

Guide outline in progress

This page is being prepared. The outline below shows the planned scope for the finished guide.

Purpose

define reporting terms

Audience

Organiser

This article should answer

“what does this status mean?”

When people look for this

while reviewing dashboards

Recommended article outline

  1. order statuses
  2. ticket statuses
  3. refund statuses
  4. sales fields
  5. common misunderstandings

Product or UI areas to document

optional status table

Suggested related topics

  • export reports
  • payout reconciliation

Edge cases to cover

  • cancelled vs refunded vs voided

AU/NZ notes

none

Planned article format

reference article

Guide completion checklist

  • Replace this outline with the finished customer guide.
  • Add the current product flow and step-by-step instructions.
  • Capture and add screenshots for: optional status table.
  • Cover these edge cases: cancelled vs refunded vs voided.
  • Confirm AU/NZ wording requirements: none.
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